Can't share your screen

  1. Don't worry! Sometimes, the browser might not have screen-recording permission on your computer.
  2. Go to "System Preferences" and permit it or follow the instructions below.

How to share the screen?

  1. On the bottom of the screen, press "Share."
  2. Select the screen that you would like to share. 
  3. And click "Share" one more time.  
sharescreen

 

Fix issues when you present

​You should give your browser access to record your screen if you cannot present in a SmartyMeet video meeting.

On an Apple® Mac® computer using macOS® Catalina® version 10.15 or later, let Firefox® or the Chrome Browser access your computer's screen recording:

  1. Go to "System Preferences" and click "Security & Privacy."
  2. Click "Privacy."
  3. On the left, click Screen recording.
    For Mac users: On the bottom left, click the lock to make changes. In the window, enter in your password and click "unlock."
  4. On the right, check the Google Chrome or Firefox box.

Why is the meeting window displayed when I present?

Select a new tab when you present or a new tab.

If you present the meeting window, an infinite mirror can occur.